At DHZFITNESS, we value every question, comment, and suggestion from our customers. Our team is dedicated to providing clear guidance and support to make your shopping experience smooth, safe, and satisfying.
How to Contact Us
Email: service@dhzfitness.store
- For inquiries about products, orders, or support, please email us.
- We aim to respond within 24–48 hours on business days.
- Please include relevant details such as order numbers or product names to help us assist you efficiently.
Phone: +1 (208) 752-0530
- Available Monday–Friday, 9AM–6PM（UTC+8）.
- Our team is ready to answer questions about product usage, order tracking, and after-sales support.
Office Address: Room 203, No. 310 Middle Huangpu Avenue, Tianhe District, Guangzhou City, Guangdong Province, China
Customer Support & Inquiry Guidelines
- For order-related questions, provide your order number.
- For product-related questions, describe the product and issue clearly.
- For returns or refunds, contact us first via email; we will provide a dedicated return address and instructions.
Business Hours
- Monday–Friday, 9AM–6PM（UTC+8）
- Weekends and public holidays: Emails will be answered on the next business day.
Why Contact Us?
We are committed to:
- Providing timely and reliable support for all inquiries and orders.
- Offering guidance on using K-SKIN brand products.
- Giving clear instructions for returns, refunds, or other issues.
- Delivering personalized assistance to ensure customer satisfaction and confidence in your purchase.
We welcome your feedback, which helps us improve our products and services. Do not hesitate to reach out for any questions, suggestions, or concerns.